In order to use our site you will need to allow cookies in your chosen browser. The way you do this varies significantly across different browsers and computers. You may wish to choose a different browser where you have more control, such as Chrome or Firefox. A fuller explanation is here
Unfortunately, if you are restricted by corporate or other policies there is little we can do.
Please note that we only set cookies to retain session information between pages, or to allow you to stay logged in between browser sessions.
The table below shows sites you can visit for more detailed instructions on how to change your cookie settings. While we believe these sites are helpful, we are not responsible for their content or ongoing accuracy.
| Browser | Platform | Notes |
|---|---|---|
| Internet Explorer | Windows® |
IE looks for a special network header that we provide, which indicates that our cookies can be trusted. It’s possible that you may have tighter controls: look in "Internet Options" in the "Privacy" tab, and enable third-party cookies. |
| Safari | Windows® | Apple appear to have removed support for this. You should stop using it and change to a different browser. |
| Safari | Macintosh® |
Versions older than 6 appear to work correctly unless the user explicitly tightens controls. If this is the case for you, please untighten them for our sites. For version 6 and above, the simplest fix is to go to the menu, click on "Safari" -> "Preferences" -> "Privacy", go down to "Block Cookies" and select "Never". Then refresh the page. |
| Firefox | All | Please visit Firefox Support for more information. |
| Google Chrome | All | Please visit Chrome Support for more information. |
There is reasonable concern about advertisers using third-party cookies to track user behaviour. Unfortunately the definition of “third-party cookie” is sufficiently broad to cover innocent usage as well. In our case, to simplify how web site developers can embed our players, we put them in an iframe. We set cookies so that the contents of the iframe can communicate session information between pages created by our system. The problem occurs because the original page sees the iframe and all that it does as “third-party”. It’s not possible at the moment to distinguish advertiser or other (perhaps unwanted) content, from the very content you are interested in.
This Wikipedia article may clarify things.